About us
Engineering that answers for its work.
FM Engineering Group S.A. is a Panamanian Facility Management, Facility Services, Construction and Engineering company, led by qualified engineers and committed to the traceability of every job.
Our history
It was born out of the need to do things right
FM Engineering Group S.A. (FME Group) was founded in Panama by a team of qualified engineers who identified a critical gap in the local market: the absence of a Facility Management provider that combined professional technical responsibility, world-class technology, and total transparency towards the client.
From our inception we adopted technological platforms in our operations, ensuring that every work order, managed asset and billed hour is tracked, without intermediaries or third-party reports.
Today we serve five sectors (residential condominiums, commercial, industrial, hospitality and healthcare or pharmaceutical) with a model that remains the same as on day one: qualified personnel, real responsibility and accountability from Day 1.
Track record
How we got here
Birth of FME Group
FM Engineering Group S.A. was founded in Panama with the mission of transforming facility management in the local market.
ISO 9001 management system and CMMS
Adoption of an operations platform giving clients real-time visibility into all maintenance and management activities.
Five sectors served
Expansion into residential condominiums, commercial, industrial, hospitality and healthcare or pharmaceutical, with specific scopes and a specialized technical team for each industry.
Construction and engineering added
Portfolio expansion with Construction and Consulting services, consolidating FME as a comprehensive Facility Management partner in Panama.
Corporate identity
Mission, vision and values
To provide Facility Management, Facility Services, Construction and Engineering services of the highest technical quality in Panama, with qualified engineers, full traceability technology and a commitment to accountability from the first day of service, protecting the investment and guaranteeing the operational continuity of our clients.
To be the leading Facility Management company in Panama and the region, recognized for technical excellence, transparency in our management, and the ability to integrate maintenance, construction and engineering services under a single platform.
Technical integrity
We do the right thing even when no one is watching.
Accountability
We stand behind every action with data, not promises.
Continuous excellence
We improve every month with NPS data and data from our CMMS.
Transparency
The client sees everything we do, in real time.
Social commitment
We generate quality employment.
Quality management system
Quality policy
FM Engineering Group S.A. is committed to providing Facility Management, Facility Services, Construction and Engineering services that consistently meet the requirements of our clients and the applicable regulations in the Republic of Panama, through a quality management system based on the principles of the ISO 9001 standard.
Our commitment to quality rests on the continuous improvement of our processes, the technical competence of our team, the use of traceability technology and the systematic measurement of client satisfaction. Our management system is structured and operational.
NPS of 9.0 out of 10 or higher
Client satisfaction measured monthly across all active contracts.
Response within 24 hours
Proposal delivered within 24 business hours of receiving the request.
Reduction in corrective maintenance
Reduce corrective maintenance by 30% or more during the first year of the contract.
Full traceability
Every work order documented in our CMMS.
Technical competence
Certified technical staff and ongoing training.
Continuous improvement
Monthly review of indicators and corrective actions documented in the management system.
Why FME
What sets us apart
JTIA-licensed engineers
Not just technicians: licensed professionals who sign drawings, certify work and assume responsibility.
Real-time CMMS portal
From their device, the client sees what was done, when, and who carried it out.
Accountability from Day 1
Asset assessment and first work orders on the day of the first visit, with no inspection period before accountability begins.
Monthly 10-dimension NPS
Ten dimensions measured every month. The results go into the report together with their action plan.
Open contractor model
Your subcontractors or ours: you choose. All under our team's supervision and with a work order in the CMMS.
Let's talk about your facility.
We reply with a defined technical scope and a formal proposal.